Great service, great people. The service advisors are outstanding. I deal with Floyd, and he always seems to care that he has taken care of all my needs for my vehicles that I get serviced there.
Rusty Boles
16:11 09 Mar 19
Outstanding customer service! Very reasonable upfront pricing. I would recommend to anyone needing auto repairs.
Siena Billups
20:00 26 Feb 19
Staff is always very friendly and helpful. I've never felt pressured to get any service I was unsure about which I really appreciate. I've always had a great experience here.
Chase Brennes
23:32 21 Feb 19
I would like to start this review off by saying, my service writer Floyd was extremely helpful and courteous. I was not aware of a military discount until this gentleman informed me about it, saving me a lot of money on an expensive repair already.From the moment you step in the door, they will make sure you are hydrated, by offering an array of drink choices. That alone made me feel comfortable, as I knew they would take care of my vehicle in a sense. My vehicle had a major coolant leak and I have always been one sided on taking my vehicles into a shop to be repaired. I usually take it upon myself to fix my vehicles. But coming here helped me realize that this business is not here to scam or take extra money. They fixed my leak and went through my whole truck and informed me that the truck is in great condition.I just want to thank this business, Floyd and Anthony personally for being welcoming and doing great work! Don’t take your vehicle anywhere else, they’ll shoot you straight!
Robert Wiborg
19:08 03 Feb 19
Floyd and Tiger always take good care of me at the front counter. And my last visit to fix my daughters car's electrical problem one of your great mechanics in the back found a great solution and fix for her wiring harness which saved me around 400 dollars. I was so grateful that I turned around and used that money to buy my daughter two new tires that she needed. I never feel like Advanced Auto ever takes advantage of my trust or my wallet.I have been going there for seven years since I moved to Denton and with a mechanical background I have been impressed many times with there creative yet safe yet cost saving solutionsBob Wiborg
Sam Gerard
18:16 26 Jan 19
Medium size shop parking is cramped but enough. They offer a wide selection of services.Great customer service.Small reception area but you have a TV to watch while waiting and you get free snacks and drinks.
Bobby Couch
13:21 20 Dec 18
The tires were installed quickly and look great. I trust them to take care of my cars needs. They are always helpful and understanding of their customers needs.
Phoenix Abbo
22:22 11 Dec 18
I suddenly needed my car starter replaced so I dropped off my car overnight. The next morning, I was told the job might last through the weekend. I asked if they think I should cancel plans I made for 4pm that day and they said that unfortunately it would be a good idea. Telling them that I had plans, they made an effort to work extra fast and they had my car done by 3pm that day and with a job well done. These people truly care about your needs and are clearly service-oriented, not just business-oriented.
Coyote B
21:05 05 Dec 18
They are so nice here! They're always helpful, and courteous. They gave us exactly the repairs to keep her running until we can get a new car. They helped us sign up for financing, and they even have a shuttle to get you to and from. Ask for Tyger, he's awesome. Thanks guys!
smoke fan 14
21:27 27 Oct 18
This team is the greatest. My Range Rover needed service and thank goodness I found this business. Friendly, Honest, And well trained for service in European vehicles as well as domestic. They did a far better job than the dealership in Dallas and were also much more friendly and respectful. My Rover is running fantastic. Highly recommend Advanced Auto repair . Great job!!!
Judy Fulkerson
20:49 18 Oct 18
I've been taking my cars to Advanced Auto for years and have always had great experiences. The service is friendly, professional, HONEST and always top notch. I had an older wheelchair van that they kept in tip top shape - something that is very important in a vehicle that you cannot do without. I also have an 13 year old sports car that I won't trust to anyone else. Especially as a woman, I appreciate the time that they take to explain what the issues are, to show me pictures of the work and to make me feel that I am being well taken care of instead of being taken advantage of - because I don't even pretend to know how to fix most of what is on my car. I highly recommend these guys. I've worked with many different service advisers over the years and have loved them all. They have great follow up and I am always assured that they stand behind their work. All our family cars go to Advanced Auto - and always will!
Iris Crowder
04:31 28 Sep 18
I. was very pleased with the service and the speed the work was completed. Cindy kept me informed as to what they were finding. Excellent service. I was pleased with the repair of the 2010 Silverado and keeping me informed. I was getting updates while I am in California. Good service from your crew. Very polite when I would call several times. Thank you.
Vince L.
19:21 27 Sep 18
I found this place on Google while I was on the UNT campus. I gave them a call to see what they could do about my check engine light on my 2007 Volvo S. The man who answered the phone was named TigerAnd he was the most congenial kind hearted person I have ever met. He told me that a diagnostic with his r and he was the most congenial kind hearted person I have ever met. He told me that a diagnostic Would cost $97.87, but I had to decline because I could not afford it he was very helpful and gave vital information about my vehicle. If you ever go to this repair shop request for a tiger because he is an awesome mechanic who really knows his stuff. Even though a diagnostic would cost $97.87, but I had to decline because I could not afford it he was very helpful and gave vital information about my vehicle and what the problems were . If you ever go to this repair shop request for Tiger because he is an awesome mechanic who really knows his stuff. Thank you Tiger!
Letishia Sanchez
19:47 07 Sep 18
I recently brought my minivan in for a front end alignment and oil change. I was impressed with the entire operation...courteous, professional, honest...exceptional service! I will definitely return.
Solomon Speed
00:58 31 Aug 18
Impeccable customer service. Entire team treated me as family since the day I arrived a year ago. I'm active duty military and constantly move around. It's always difficult finding customer service that I can trust. The entire team is a group of professionals who treated as though they knew me for 20 years the day I arrived. Thanks Floyd, Tyger, Frank, Charles, Anthony, and team.
Barbara Kahnemouii
14:05 14 Jul 18
Brought in my son's car in and as always the guys and gals at Advanced Auto Repair did a great job. Repaired the car and gave us a program for continued service to get this car in top notch shape. Somehow my son didn't learn this lesson while at home. Can't say enough about these people. Hard to find this kind of service in this day and age.
Renee Ruff
19:43 04 Jul 18
Tommy, the owner, is a man of integrity who truly cares about his customers. Excellence is demonstrated every time I visit. He puts his money where his mouth is, even if that may mean a customer would be better served elsewhere. The employees are hard-working and the atmosphere is very pleasant.
Erin Stoll
23:06 12 May 18
These guys are always great!! They do their best to keep prices low while always performing the highest quality repairs. It can be hard to trust a mechanic but they earn mine every visit. Highly recommend!!
